Should you need immediate assistance with respect to your IT Infrastructure/remote DBA needs or you’ve got a Production downtime issue and need it resolved ASAP, please feel free to call us at anytime on +1 201.884.4234 or +91 9920599740 and we shall be glad to work immediately to resolve the problems/issues.
For all other issues, please open a support ticket using the process/fields below, to ensure your ticket has all the details necessary for us to resolve the issue without losing time. Fill the below mentioned fields as described. The Service Level Agreement (SLA) and support personnel to whom the ticket gets assigned are chosen based on the information you provide here – so please provide accurate and complete information, including your name and contact number. Avoid the temptation to choose “High” priority and “Production” to get immediate attention for an issue that is not really an urgent issue!
Thank you for your diligence!